Standard shipping is free on every order, with no minimum purchase, throughout the United States, including Alaska and Hawaii.
Processing and delivery
- Processing after payment confirmation: 1–2 business days.
- Standard transit after processing: usually 5–7 business days.
- Total estimated delivery: 6–9 business days.
Weekend and holiday orders begin processing the next business day. Carrier delays, weather, holidays and other events can affect estimates.
Carriers and tracking
USPS, FedEx, HaulSwitch or another suitable carrier may deliver your order. Tracking is emailed after fulfillment. Contact support@serrayhomes.com with your order number for delayed, lost or missing deliveries.
Addresses and changes
Check your checkout address carefully. Request corrections promptly; changes cannot be guaranteed once fulfillment starts. Cancel before shipment for a full refund; after shipment, our return policy applies.
Optional services
Any optional expedited or special delivery price is disclosed and agreed before payment. We add no undisclosed delivery charges.