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Payment Policy

Prices and totals

Prices are in USD. Checkout itemizes products, discounts, applicable taxes, shipping and the final total. Standard shipping is free; optional delivery charges are disclosed before selection. No undisclosed payment or handling fees are added.

Payment methods

Choose an available checkout method. Wallet availability may depend on device, browser, location or provider. Any financing is optional and subject to its provider’s eligibility, schedule, costs and terms. Ordinary orders do not create recurring billing.

Authorization and confirmation

Submitting an order authorizes the displayed total. Completion requires checkout confirmation. We email a receipt; a pending bank authorization alone does not confirm an order. Contact us about missing confirmations, duplicate charges or price discrepancies.

Failed payments, suspected fraud or clear pricing or inventory errors may cause cancellation; paid cancellations are refunded to the original method.

Security and refunds

Enter payment details only through secure checkout, never email full card numbers or security codes. Cancel before shipping for a full refund. Our return policy governs later refunds. Contact support@serrayhomes.com for assistance.

Free Shipping

Free standard shipping on every order.

30-Day Returns

Eligible returns within 30 days of receipt.

Customer Support

Our team is here to help.

Secure Checkout

Available payment methods shown at checkout.

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